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VICIDIAL CallCenter Go Live Successfully

 

VICIDIAL project news!  The vicidial/asterisk system we installed and customized for a GZ marketing company has gone live since Nov.2008, it perform automatic radio/predictive dial out to HK residential. The system has clear voice, and run smoothly. The customization includes recording  archiving/retrieving, survey form, survey reports, call reports, improved customer call center workflow to another levelThe average call volumn per seat per day increase to about 1000 calls , just in one month, average successful sales doubled.

 

 

 
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